Hiring a roofing contractor for a new roof or
a roof repair can be daunting.
So many companies, so many chances of choosing one that doesn’t
deliver what they promise. This is one part of your home that
you need done right.
To remove the guess work and salesmanship out of your decision,
here are a few important questions to ask the roofing companies
you call.
Are you a Classified Virginia Contractor?
Your state should have an agency like the Department of Professional
and Occupational Regulation that can verify a roofing company’s
contractor status, as well as a Complaint History if one exists.
Are you a member of the Better Business Bureau?
If the roofing contractor is a member of the BBB, go online
and check the BBB’s rating of the company, and also to
learn if they have any legal complaints against them.
Are you insured? If so by who?
You don’t want to do business with a fly-by-night roofing
company that will leave you high and dry if something goes wrong.
Does your work come with a warranty?
You should get at least a 5-year warranty on the repaired area,
unless otherwise specified on your contract. Ask if you will
receive this warranty in a written, legal document.
If any repair under warranty needs repair,
what is your timeline?
You will want this answer to be “immediately.” Good
roofing companies stand by their work and are responsive to
your requests.
Are there any roofs in my neighborhood or immediate
area that you’ve recently done?
If you have time, it can only help to talk with one or two people
who’ve done business with this roofing company. If the
company cannot produce any past customers, you may want to steer
clear of them. There’s plenty of roofing going on year-round,
so identifying a few satisfied customers should not be a problem.
What is your price?
You don’t want a company that can roof your house for
$700. This could cost you more money in the long run due to
low quality work. A good rule of thumb is to get some quotes
and start researching the middle prices.
Roofing problems are some of the worst dilemmas because homeowners
have to quickly hire a roofing company. However, spending a
few minutes with your top three choices and asking the above
questions can pay big dividends. The questions are easy, so
any legitimate roofing company should be able to answer them.
If you meet resistant on any of these questions, move to the
next roofing company on your list.
There are a lot of great roofing companies in your area, and
a lot of shoddy ones – these questions will help you choose
the right one.
Read what our customers have to say about our
work and service.
Brian B. in Chesapeake, VA
Project: Install or Replace an Asphalt Shingle Roof
I found them very up-front. They also had the best warranty though their
overall price was a bit higher than some others. I think it was worth it.
While I had rain delays, they maintained contact and kept be comfortable
with the deal. Final product has no issues and the work crew cleaned my
area meticulously. I would highly recommend them to anyone looking
for a superior roof!
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